Browse by topic
Pick a category to jump in. If you're brand new to Soryk, start with Getting Started — the rest of the docs assume the app is already installed on your store.
Getting Started
Prerequisites, install flow, first-time wizard and a 5-step path to live.
Setup & Installation
Shopify B2B activation, scopes, metaobjects, all 12 settings explained.
Managing Agents
Create, invite, edit, assign companies, set roles, bulk import via CSV.
Commission Rules
Rule scopes, base, priority, payouts, refund alerts, manager overrides.
Territories & Geo
Country, region, ZIP, polygons and circles. AI conflict audit with Claude.
Customer Portal
White-label B2B self-service: catalog, cart, reorder, shipment tracking.
Quotes & Orders
Save cart as quote, public link, accept/reject, convert to draft order.
Push Notifications
push notifications setup,, browser + iOS app + Android Chrome support.
Analytics
Merchant + agent dashboards, period comparison, caching behavior.
Security & GDPR
Architecture, EU residency, JWT rotation, rate-limits, audit log mirror.
API & Webhooks
Endpoints, session-token auth, webhooks, examples, rate limits.
FAQ
50+ answers across pricing, setup, mobile app, data, support, migration.
Troubleshooting
Magic link not arriving, push not firing, CSV import fails — common fixes.
Changelog highlights
- 2026-04 — Native iOS + Android apps shipped to App Store and Play Store. Universal links route opens in app when installed.
- 2026-03 — Geo territory shapes (circles + polygons) with ray-casting + Haversine matching. AI audit prompt updated for shape caveat.
- 2026-03 — push notifications end-to-end (), with iOS 16.4+ support inside the home-screen app. Quote-accept event fires push to originating agent.
- 2026-02 — Per-location inventory thresholds. Multi-warehouse merchants can override low / out-of-stock per fulfillment location.
- 2026-02 — CSV export for commissions (rules, due, paid).
- 2026-01 — Audit log mirror to Upstash (5,000-event append-only stream) with tampering warning if metaobject IDs go missing.
Need a human?
Soryk is documentation-first, but you're never alone. Async email response within one business day. Optional onboarding services if you'd rather we set everything up for you.