Contact
Get in Touch
Sales questions, technical support, partnerships — pick your path. We respond within 1 business day, usually faster.
Sales
Pricing questions, custom plans, demos, migrations.
Open the form ↓Reply target: 1 business day · Lang: EN/IT
Support
Existing customers — log in to the in-app chatbot or check the docs first.
docs.soryk.com →support@soryk.com →
Reply target by tier: Direct 24h · Starter 12h · Growth 6h · Pro 4h · Scale 4h (founder direct)
Partnerships
Shopify agencies, system integrators, complementary apps.
partners@soryk.com →Reply target: 2 business days
Talk to Sales
Tell us about your operation. We'll come back with answers, not a sales script.
Made in Italy
Our office
Soryk S.r.l.Via dei Wholesalers, 21
20121 Milano · Italia
VAT: IT12345678901
hello@soryk.com
+39 02 1234 5678
Response time by plan
Email + chat only. Honest reply targets, not contractual SLAs.
| Plan | Channel | First response | Languages |
|---|---|---|---|
| Direct | 24h | EN/IT | |
| Starter | 12h | EN/IT | |
| Growth | Email (priority) | 6h | EN/IT |
| Pro | Email + chat | 4h | EN/IT |
| Scale | Email + chat (founder direct) | 4h | EN/IT |
Best-effort — no contractual SLA. Italian customers can opt for the Italian Premium services add-on for live calls in italiano.